Common Questions

Find and search for more Savory Spice topics in our Help Center.

Shipping & Pickup

Shipping is a flat rate of $8 on any order up to $49. We offer free U.S. shipping on orders $49+.

Yes, we offer free shipping for all orders $49+. Reaching the free shipping amount is based on the total order amount after any discounts are applied.

Most orders arrive within 5 days. For shipping, it typically takes 1-2 business days although during holidays and promotions please allow for additional time.

Yes, we offer free in-store pickup at any of our stores. You can choose this option at checkout.

Loyalty Club

Beloved by tens of thousands of customers for over 15 years, our Loyalty Club rewards you every time you shop. Earn 1 point for every $1 spent along with exclusive perks. Get $10 off your bext purchase (or free products) when you reach 100 points.

Yes! You can seamlessly earn Loyalty Club points and redeem rewards both online and in-store, making it easy to enjoy your benefits wherever you shop. Even better, all purchases count towards reaching VIP tiers.

Choose from a $10 reward or free products once you have at least 100 points. During checkout online, your $10 reward will be displayed automatically if eligible. Free products can be redeemed from your Loyalty Club account page. In-store, our associates will let you know when you have 100 or more points and are eligible for a $10 reward or free products.

Your VIP tier is based on how much you spend with us each calendar year. As you move up, you'll unlock additional perks like more points per purchase, early sale access, and free shipping. Check your VIP tier status from your Loyalty Club account page.

Spice FAQs

Airtight glass jars are the ideal storage containers for spices. It is best to store spices away from heat and light, making a drawer or cabinet your best options. We do recommend storing certain products, like Tomato Powder, in the refrigerator to extend the shelf life.

Spice don’t “go bad” in the same sense as other foods. They do, however, lose their flavor over time. Whole spices can maintain their full flavor for several years. We recommend replacing ground spices every year. The best test for spice freshness is simply smelling them. If they smell weak or have no aroma, they probably won’t have much flavor and should be replaced.

Each product page includes a Dietary Information section. Click this section to expand it and view a full list of dietary details and ingredients.

Food Service & Wholesale

Yes! We offer larger volumes of product wholesale for restaurants, food producers, chefs, etc. on our Food Services website. We also offer custom blend creation and product development support.

Yes, contact us directly for wholesale purchase inquiries.

Yes. We offer spices and gift sets for corporate events, team gifts, real estate clients, weddings, and other occasions. Contact us for more details on bulk orders and custom label options. We offer discounts for large orders.